REFUND & CANCELLATION

• If EVM CARS is unable to deliver the vehicle, then the payment made by the customer will be refunded in full subject to cancellation/refund process.
• Cancellation request will be accepted via letter or e-mail with the booking/payment receipt duly signed or initiated by the customer.
• Refund request must include the vehicle details compulsorily.
• Refund/Cancellation amount will be credited within 10 days from the date of request submission.
• Refund/Cancellation will be credited back to the original account or mode used for payment only.
• Vehicles sold or registered by EVM CARS for the customer are not subject to refund/cancellation Policy strictly.